Welcome to Tiendako. This website (tiendako.com) belongs to GROWFI SOFTWARE S.A.C. with RUC N°20611380063.

These Terms and Conditions govern the use of our website https://tiendako.com and the services provided by Tiendako. By accessing and using our platform, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you should not use our platform.

Terms of use

To use our website, you must be of legal age in your jurisdiction and have the legal capacity to enter into binding contracts. By creating an account on Tiendako, you agree to provide true, complete and updated information. You are responsible for maintaining the confidentiality of your account and password and agree to immediately notify Tiendako of any unauthorized use of your account.

Access and use of our platform is subject to your compliance with these Terms and Conditions. You are not permitted to use our platform if doing so is prohibited in your country or under any laws or regulations applicable to you.

Commercial terms offered to customers

Tiendako offers a platform that allows users to offer products and/or services to the general public.

You can use our platform in exchange for payment of a consideration, different plans are offered to which you can subscribe in order to access the services. We reserve the right to change our prices at any time and to correct pricing errors that may occur inadvertently. Payment will be made by automatic charge in the form of a subscription, with automatic monthly or annual renewal depending on the selected plan. All payments do not include taxes, levies or duties imposed by tax authorities, and you are responsible for paying any such additional charges.

Return and Refund Policy

At Tiendako, we do not accept requests for exchanges or returns once the transaction has been completed. All services offered through our platform are final. In the event that a service delivered does not correspond to the description offered, we will evaluate each case individually. Contact our customer service team at [email protected] for assistance.

Retention of the right to change the offer

Tiendako reserves the right to modify, suspend or discontinue any service or product offered on our platform at any time, without prior notice and without incurring any liability to you.

Guarantees and responsibility for services and products

Tiendako strives to provide high quality services, but does not guarantee that the services offered will be free of errors or interruptions. You agree that your use of the services is at your own risk. Tiendako will not be responsible for any damage resulting from the use of our services.

You agree that these terms and conditions are written in Spanish, and any translation is for convenience only. In case of discrepancy, the Spanish version will prevail. Furthermore, you agree to use the platform exclusively to offer lawful products and/or services. Additionally, you will be responsible for ensuring that the products and/or services offered comply with quality standards and legal guarantees, whether implicit or explicit. Tiendako is not responsible for the actual characteristics and conditions of the products and/or services offered through the platform. The entire and exclusive responsibility rests with you.

Possession of intellectual property, copyrights and logos

All content, logos, trademarks and other materials included on our platform are the exclusive property of Tiendako and are protected by intellectual property laws. Reproduction, modification, distribution, transmission or display of any content is prohibited without the prior written consent of Tiendako.

Right to suspend or cancel the user account

Tiendako reserves the right to suspend or terminate your account at any time and for any reason, including but not limited to violation of these Terms. You agree that Tiendako will not be liable to you or any third party for any suspension or termination of your account.

Compensation

You agree to indemnify and hold harmless Tiendako, its directors, employees and agents from any claim, loss, liability, demand, including legal fees, arising from your use of the platform or your violation of these Terms.

You understand and agree that all information, data, text, photographs, graphics, videos, messages found on the platform are the sole responsibility of the person who originated said content. This means that you will be solely responsible for all content that you upload, post, email, transmit or otherwise make available via the Platform.

Limitation of liability

To the maximum extent permitted by applicable law, Tiendako will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits or revenue, whether incurred directly or indirectly, or for any loss of data, use, goodwill or other intangible losses, resulting from (a) your access or use or inability to access or use the platform; (b) any conduct or content of any third party on the Website; or (c) any content obtained from the website.

Right to change and modify the Terms

Tiendako reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to periodically review these Terms to be aware of any modifications.

Preemption of law and dispute resolution

These Terms will be governed and construed in accordance with the laws of Peru. Any dispute arising in connection with these Terms will be resolved exclusively in the competent courts of Peru.

Customer support and contact information

For any questions or concerns about these Terms and Conditions, please contact us at [email protected]. We are committed to providing the best possible care to our customers and resolving any issues quickly and efficiently.

Date: 06/10/2024