Thank you for using Tiendako.

At Tiendako, we strive to offer high quality services. Below are our policies regarding exchanges and returns for all transactions made on our website https://tiendako.com.

Interpretation and Definitions

Interpretation

Words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions will have the same meaning regardless of whether they appear in the singular or plural.

Definitions

For the purposes of this Exchange and Returns Policy:

• Company (referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Tiendako.
• Services refers to the services offered through the Website.
• Website refers to Tiendako, accessible from https://tiendako.com.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Rights to Cancel Your Order

You do not have the right to cancel your order once the service has been contracted and completed.

Conditions for Exchanges and Returns

Due to the nature of the services offered through our platform, we do not accept requests for exchanges or returns. All transactions made on https://tiendako.com are final.

Exceptions

In the unlikely event that a delivered service does not correspond to the description offered on the website, Tiendako will evaluate each case individually. Please contact our customer service team at [email protected] for assistance.

Evaluation process

• The customer must provide a detailed description of the problem and, if possible, include any evidence that demonstrates the discrepancy.
• Our customer service team will evaluate the request and, if it is determined that the service does not correspond to what was offered, the necessary adjustments will be made.

Contact

For any questions or concerns about our returns and exchanges policy, please contact us at [email protected].

Right to Modify the Policy

Tiendako reserves the right to modify this policy at any time. The modifications will be effective from the moment of their publication on the website https://tiendako.com.

We appreciate your understanding and support. We continually work to improve our offer and guarantee the satisfaction of our customers.