Last update: 06/10/2024

At Tiendako, we are committed to protecting your privacy and guaranteeing the security of your personal data. Below we inform you of our privacy policy, which describes how we collect, use and protect your personal information.

Information We Collect

We collect the following personal information:

• Name
• Last name
• Phone
• Email
• Cookies
• IP adress

It is necessary that you provide us with this information to be able to access the services we provide. Otherwise, we will not be able to provide it to you, and we trust that the information provided is true, accurate, complete and current, and authentic. To do this, you must keep your information updated, without prejudice to us updating, validating and/or complementing it from legitimate public sources in compliance with the Quality Principle, established in the Personal Data Protection Law.

Purpose of Information Collection

The information collected allows us to provide the services you request, execute our pre-contractual and/or contractual relationship with you, respond to requests from authorities and guarantee proper navigation on our website.

Information Storage and Retention

Your personal information is stored in a Mongo Atlas database for an indefinite period.

To prevent improper manipulation, loss, destruction or unauthorized access to your data, we have applied technical and organizational measures to guarantee the security and confidentiality of your data and that only authorized people have access to it.

Information Sharing

The information you provide us may be shared with our suppliers who process personal data on our behalf, such as messaging services, sending communications, processing operations, etc. We may also provide information to Public Administration bodies and competent authorities if we are required to do so under obligations established by law. In some cases, we must provide your personal information to the aforementioned entities for the purpose of carrying out a legal, judicial and/or administrative process, in accordance with the law.

Cookies policy

This website uses cookies, which are small files that are stored on computers and that allow us, among other things, to store information about the characteristics or browsing preferences you have on our website. Thanks to this, we can personalize visits to the website on future visits, make browsing safer and know your preferences to offer you information of interest. By continuing to browse, you implicitly accept the use of cookies.

By using our website, you accept and consent to the processing of your personal information in accordance with this privacy policy. If you have any questions or concerns about our privacy policy or the processing of your personal data, please contact us at [email protected].